Alen Air Purifier Troubleshooting (13 Issues Solved)

  • Author: Irene Mills
  • Date: June 20, 2022
  • Time to read: 7 min.
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In this post, we’ll be troubleshooting an Alen air purifier.

If you are having problems with your Alen air purifier, it may be due to a variety of reasons. 

The good news, however, is that you can easily fix some of the most common issues. 

This article looks at some of the most common problems and how to fix them.

Let’s a closer look below..

Alen Air Purifier Troubleshooting

How To Set up An Alen Air Purifier

Setting up an Alen air purifier is actually very simple. There is always a user manual included with your purchase, and it is best to read this before starting.

In general, however, you will want to place the air purifier near a wall outlet and ensure it is flat on the ground. Plug the device in, turn it on and adjust the settings as needed.

Alen Air Purifier Won’t Turn On

If your Alen air purifier won’t turn on, it could be due to a variety of reasons, which include the following:

  • The power cord isn’t plugged in well

Check to ensure that the power cord is plugged in well. Ensure you are using the right outlet as well.

  • The power cord is faulty

The power cord may be faulty, in which case you will need to replace it.

  • You have a blown fuse

If you have a blown fuse, it will need to be replaced. While you can replace the fuse yourself, it is always recommended to call the company’s customer service for help.

  • There is a problem with the wall socket

Your unit may be just fine, but there may be a problem with the wall socket. Try plugging your unit into another outlet and see if it turns on.

  • Incorrect power rating

This is another common reason why an air purifier may not turn on. Your wall socket should have the same power rating as to your air purifier. If it doesn’t, you will need to find an outlet with a higher power rating.

Why Is My Alen Air Purifier Always Red?

The red light on most Alen air purifier models turns on when it is time to replace the filter.

So if your air purifier is always red, it means the filter needs to be replaced. Replace the filter and the light should turn off.

How Do I Reset My Alen Breathe Smart?

After you have changed the filter, press and hold down the filter life button for about five seconds and release.

Of course, the unit should be on. The light above the button should turn green, which indicates the reset is complete.

When Should Alen Filters Be Replaced?

While it depends on how frequently you use the device, Alen recommends changing the HEPA filter every six months to get the most out of your air purifier.

However, if you have allergies, a more frequent replacement may be necessary.

How Do I Change My Alen Filter?

To change the Alen filter:

  1. Unplug the air purifier and turn the unit off
How Do I Change My Alen Filter?

2. Pull out the cover with both hands. The unit should be in an upright position

Alen Air Purifier Beeping What Does It Mean?

3. Remove the old filter. Do this by gently pulling the white tab on top of it. Remember to discard the old filter in a plastic bag. This will ensure that you won’t put any particles back into the air.

What Should I Do If My Alen Air Purifier Isn't Working?

4. Insert your new filter, starting with its bottom. Push the top in firmly to make sure it is secure.

How Do You Reset The Filter Light On An Alen Air Purifier

5. Reset the device by holding down the filter life button for about five seconds. Release and wait for the light to turn green, which indicates reset is complete.

Alen Air Purifier Won't Turn On

Where To Find Alen Air Purifier Filter Replacements

You can purchase Alen air filter replacements directly from the company or from Amazon. Amazon stocks a variety of Alen filters, so you are sure to find one that meets your needs.

Filters should be replaced every six months for the best performance.

How Do You Reset The Filter Light On An Alen Air Purifier?

The filter light is often reset after changing the filter.

To do this, turn the air purifier on and hold the filter button for about five seconds. The light should turn green, which indicates the reset is complete.

If it doesn’t, there may be a problem with the filter and you will need to replace it.

Can You Vacuum The Alen Air Filter?

Yes, you can vacuum the Alen Pre-filter after removing it. It is also washable, so you can clean it as needed.

Note, however, that the HEPA filter is not washable and you need to replace it when needed.

Alen Air Purifier Beeping What Does It Mean?

The beeping sound could mean your air purifier needs to be reset. It could also mean that the filter needs to be changed.

If it is a regular beeping sound, you will need to call customer service for help since this means something is wrong with your device and may cause damage if left unrepaired. If it is a high-pitched sound, the filter needs to be replaced.

Alen Air Purifier Color Indicator: What Do The Colors Mean?

The green light above the filter button means your device is reset and ready to use. It will also turn on when you press the power button.

If it doesn’t turn on at all, there may be a problem with your power source.

If this light turns red, it means the filter needs to be replaced.

The orange light means the air purifier is in standby mode and the blue light means it is working properly. If this light flashes, there is a problem with the unit.

Contact customer service for help.

Depending on the model, there are also three air quality lights. Blue light means the air quality is good and there are very low airborne particles.

A yellow light means the air quality is fair and there are moderate levels of airborne particles. Red light means the air quality is poor and there are high levels of airborne particles.

What Should I Do If My Alen Air Purifier Isn’t Working?

If your device doesn’t seem to be working, try resetting it by holding the filter button for at least five seconds.

If it still doesn’t work, plug a different device into your power source to see if you have power.

It’s possible there is a problem with your air purifier and you will need to contact customer service for help.

What Is the Alen Filter Life Indicator Light?

The filter life indicator light on most models of Alen air purifiers turns red when it’s time to replace the filters; green means they are still good and ready for use.

If your unit has a different type of filter change mechanism, consult your user manual for specific instructions.

Alen Air Purifier Fan Not Working

Your Alen Air purifier fan may not be working properly if it’s not making a sound or is blowing slower than normal. There could be a problem with the motor or the blades and you will need to contact customer service for help.

It could also be due to a blown fuse, which you can test by unplugging the air purifier, waiting a minute, and plugging it back in.

If the fan isn’t working at all, contact customer service for help as you may need to replace your unit.

What Should I Do About an Alen Air Purifier Filter Light that Won’t Go Out?

If your filter life indicator light keeps blinking, you may have inserted the replacement filter incorrectly.

Remove the filter and try again. If it still doesn’t work, there may be a problem with the new filter and you should contact customer service for assistance.

If your air purifier is flashing an error code, it is always advisable to call in a technician.

Alen Customer Service will be able to help you troubleshoot the problem and, if necessary, arrange for a replacement.

Alen Air Purifier Not Circulating Air

If your air purifier is not circulating air as it should, there may be a problem with the fan.

Check to see if the fan is spinning. You may need to adjust the fan speed if it seems to be running too slowly.

If the fan is not spinning, unplug the unit and check for any blockages in or around where the air blows out of your device.

If this doesn’t help, there may be a problem with the motor and you should contact customer service for assistance as soon as possible so they can arrange for a replacement.

Note, however, that you should always place your device where there is nothing covering the fan. If you cover the vent, it can cause overheating and may damage your device.

Alen Air Purifier Air Quality Monitor Not Working

If your air quality monitor isn’t working, there may be something blocking the sensor.

Check to see if anything is obstructing the sensor and remove any dust or debris. If this doesn’t solve the problem, you may need to contact customer service for assistance.

Final Thoughts- Alen Air Purifier Troubleshooting

Many different issues can arise with your Alen air purifier. However, there are always solutions and it is usually best to call in a technician rather than try to fix the problem yourself unless you have extensive experience working on appliances like these.

Also, trying to fix the more difficult issues that involve taking the unit apart may void your warranty, so be sure to check with customer service when the issue to be fixed is not obvious.

Looking For Air Purifier Guides?

If you’re looking for more air purifier resources, consider checking out our other post on air purifiers.

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