Blueair Purifier Troubleshooting Guide

  • Author: Irene Mills
  • Date: June 25, 2022
  • Time to read: 7 min.
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Do you have a Blueair purifier that isn’t working right? Are you not sure how to fix it? This Blueair purifier troubleshooting guide will help. 

In this guide, I will walk you through some of the most common Blueair purifier problems and how to fix them.

So read on for a complete Blueair purifier troubleshooting guide.

Why Is My Blueair Purifier Not Working?

There are various reasons why your Blueair purifier might not be working. Here are 9 of the most common reasons:

1. The purifier is not getting enough power:

Ensure that the outlet is at least 15 amps and that the air purifier is not connected to other devices simultaneously.

If, for instance, you are using an outlet on which you have other devices plugged in, your air purifier may not be getting enough power. And this could be the reason why your air purifier isn’t working. 

2. Issues with the power cord:

Perhaps the power cord is not plugged correctly into the air purifier or the outlet.

  • Make sure that both ends of the power cord are plugged in correctly.
  • The power cord could also be damaged. If you see any fraying or damage to the power cord, unplug it and buy a new one or contact Blueair customer service for a replacement.

3. A blown fuse:

If your air purifier has blown a fuse, this could be the reason why it isn’t working. 

To check if this is the case, locate the fuse on the back of the unit and remove it. If the fuse is blown, you will need to replace it with a new one.

4. A tripped circuit breaker:

If your air purifier is plugged into a wall outlet, there could be a problem with the circuit breaker.

  • Check your main electrical panel and reset the breaker for that outlet.
  • On the other hand, if the outlet reads GFCI (Ground fault circuit Interrupter), an orange light shows on it. This orange light means that the outlet needs to be reset. So, press the reset button, and it should start working.

5. Improperly installed filters

Check the air purifier filters and Ensure you have installed them according to the instructions in the user manual.

6. Obstructions/Blockages

It is possible to have an obstruction or blockage somewhere in the unit. Check the air intake and exhaust vents to ensure nothing is blocking them.

7. Problems with the wall socket

  • Your wall outlet could be the problem. To test if the outlet is working, plug something else into it.
  •  If that doesn’t work, try to reset the breaker box and test the outlet again. If the outlet still doesn’t work, you will need to have it repaired or replaced.

8. Dead batteries in remote control

Sometimes batteries are dead and need to be replaced with new ones. But, in other instances, they could be installed wrong.

  • check the batteries to see if they are aligned correctly, positive with positive and negative with negative (+/-). 
  • If you have a rechargeable remote make sure it’s properly charged.

9. Internal electrical issues

Perhaps there is an issue with the motor or other internal electrical components. If this is the case, you must take your air purifier to a Blueair service center or contact customer service for assistance.

Other possible reasons why your Blueair purifier isn’t working could include:

  • A loose connection
  • An issue with the control panel
  • The air purifier is turned off (check the switch on the back of the unit)
  • The air purifier is in standby mode (press the power button to turn it on)

How Do I Reset My Blue Air Sensor?

To reset your Blueair sensor, locate the power button on the back of the unit. Press and hold the power button for about five seconds. The sensor will then reset itself.

How to Use Blueair Air Purifier

Using your Blueair air purifier is simple. There is always a user manual that comes with the product. In this manual, You will find specific instructions on operating your unit. 

In general, here’s what you need to do:

  • Place the air purifier in the room where you want to use it.
  • Make sure that nothing is blocking the air intake and exhaust vents.
  • Put in the filters before you turn on the unit.
  • Plug the power cord into an outlet.
  • Turn on the air purifier by pressing the power button.
  • Set the speed setting to your desired level.
  • The unit will now start purifying the air in your room.
  • Some models come with multiple modes, so you can choose the one that best suits your needs.

There is a control panel on the unit on which you can change settings, such as the speed or timer. 

If your unit comes with remote control, you can also use it to operate the air purifier.

When you’re not using the air purifier, be sure to turn it off and unplug the power cord. 

It would be best if you also cleaned or replaced the filters according to the manufacturer’s instructions. It will ensure that your unit continues to work correctly and efficiently.

What Do The Lights Mean On The Blueair?

Orange light: In some Blueair air purifier models, the filter change will turn orange after six months. It is telling you it is time to replace the filter.

Yellow light: In some models, such as Pure/Joy and Blue, the filter change will turn yellow after about five months of use. Letting you know you have about a month left before replacing the filter.

Red light: The red light on the filter change indicator means it is time to replace it.

What Size Is The Fuse On The Blueair Purifier?

Most Blueair air purifiers have 3-ampere 5mm x 20mm fuses. If you need to replace the fuse, use one with the same amperage and size.

You can find this information in the user manual that comes with your product.

How Do You Clean A Blue Air Purifier Filter?

The Blue, Pure, and Joy models come with a washable pre-filter. The washing guidelines are often listed on the label found on the filter itself.

Here’s a general overview of how to wash your pre-filter:

  • Remove the filter from the unit.
  • Gently vacuum the filter with a low-power setting or brush off any loose dirt and dust.
  • Rinse the filter with cold water until the water runs clear.
  • Wipe gently with a soft, dry cloth.
  • Do not use hot water, soap, or other cleaning agents as this could damage the filter.
  • Let the filter air-dry entirely before putting it back in the unit.

It’s important to note that you should only wash your pre-filter when necessary. 

Depending on your model, the pre-filter might need to be replaced after a certain amount of time. Check your user manual for more specific instructions.

When Should I Change My Blueair Filter?

Its recommended by Blueair HEPA filter to replace the filter every six months. A filter life indicator on the unit will always tell you when it’s time to replace the filter.

You might need to replace the filter sooner if you have pets or live in a particularly dusty area.

 If you notice that the air purifier isn’t working as well as it used to, it’s also a good idea to check the filters for replacement.

See Blueair air purifier accessories here

Why Is My Blueair Purifier Red After Changing The Filter?

If the red light on the unit doesn’t go away after you’ve changed the filter, maybe the air filter is not installed correctly. Check that the filter is in place and that there’s no gap between the filter’s edge and the unit.

You may also want to try resetting the unit. To do this, press and hold the power button for 5-10 seconds. The light should turn off. 

You can contact Blueair customer service for assistance if there is still a problem.

Blueair Air Purifier Fan Not Working

If your air purifier fan is not working, it could be due to one or more of the following reasons:

  • Defective motor: If the motor is not working, it could be due to an electrical issue. You’ll need to contact Blueair customer service for assistance.
  • Clogged filter: A clogged filter can cause the motor to overheat and shut off. Be sure to check the filters and clean or replace them as necessary.
  • Unit is turned off: If the unit is turned off, the fan will not work. Check to see if the unit is plugged in and the power switch is turned on.
  • Power cord issues: If the power cord is damaged, it will need to be replaced.

If you’ve tried all these troubleshooting tips and the fan isn’t working, contact Blueair customer service for assistance.

Blueair Purifier Not Drawing In Air

There may be a blockage in the air intake. First, check the filters and make sure they are clean. If they are dirty, clean or replace them as necessary.

Next, check the air intake grille and ensure nothing is blocking it. Something may have fallen in front of the unit, preventing air from being drawn in.

If you still can’t find the problem, contact Blueair customer service for assistance. 

They can help you troubleshoot the issue and determine if your unit has a more severe problem.

Final Thoughts- Blueair Purifier Troubleshooting

Many issues can arise with Blueair purifiers. However, you can quickly fix most of them with some troubleshooting. 

Hopefully, this troubleshooting guide has helped you identify and fix the problem with your unit.

If you’re still having trouble, or if the problem seems more serious, don’t hesitate to contact Blueair customer service for assistance. 

They can help you diagnose the problem and find a solution.

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