Nuwave Oxypure Air Purifier Troubleshooting (11 Quick Fixes)

  • Author: Irene Batres
  • Date: April 4, 2023
  • Time to read: 6 min.
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If you recently purchased the Nuwave Oxypure Air Purifier, you may wonder how to troubleshoot any issues.

While the Nuwave Oxypure is a high-quality air purifier that is designed to last, there may be times when you encounter problems with the device.

This article will discuss how to troubleshoot the Nuwave Oxypure Air Purifier and how to fix some common issues you may encounter.

By following these steps, you’ll be able to get your Nuwave Oxypure air purifier back up and running efficiently in no time. 

Nuwave Oxypure Air Purifier Troubleshooting

Nuwave Oxypure Won’t Turn On

if your NuWave OxyPure won’t turn on, here’s what you can do:

  • Check that the device is connected correctly
  • Set the timer for at least 5 minutes
  • Verify that the WIFI light is continuously lit
  • Follow steps 3-4 in the owner’s manual to connect the device to the right WIFI network and password

If the device still doesn’t turn on, it may be overheating. That’s when the safety function gets activated, showing 5 dashes or an error message on display. 

To fix it, unplug the device and let it cool down before plugging it back in and turning it on again.

And if none of these solutions work, don’t worry! 

You can always contact NuWave customer service for further assistance. You can also email them at

They’ll provide the parts and labor necessary to fix any part of the NuWave OxyPure air purifier at the NuWave service department. 

But remember, if the warranty is up, the labor and parts cost will be your responsibility.

How To Clean Nuwave Oxypure Filters

NuWave OxyPure filters can be cleaned by taking them out, dusting them off, washing them, letting them dry, and putting them back in.

If you need to clean the filters in your NuWave OxyPure air purifier, here are some steps to follow:

Step 1:

First, remove any dust or lint using a paper towel or vacuum for the stainless-steel pre-filter. Then, clean the filter with warm, soapy water.

Step 2:

Remove the filter from the unit and spray it with a mild degreaser for the Bio-Guard filter. 

Let it sit for 2-3 minutes, then submerge it in warm water. Shake the filter to remove any remaining debris, and repeat the process if necessary.

Step 3: 

If you have a washable BioGuard filter, you can also clean it with a degreaser and warm water.

It’s important to note that the NuWave OxyPure has a 5-filter system that includes a reusable stainless-steel pre-filter and a Bio-Guard filter, among others. 

Regularly cleaning and maintaining your filters ensures that your air purifier works to keep your indoor air clean and healthy.

How Long Do Nuwave Oxypure Filters Last

According to the NuWave OxyPure Smart Air Purifier website, three of the four filters can last up to 20 years as they are washable and reusable. 

These three filters have a lifespan of 20 years each. 

On the other hand, the fourth filter, a HEPA/carbon combo filter, should be replaced every 3 to 6 months, based on usage. 

When you purchase the NuWave OxyPure Smart Air Purifier, four HEPA filters are included, and they are designed to work together to purify the air in your home. 

It is essential to note that the lifespan of the filters may vary depending on usage and environmental factors. 

Nuwave Oxypure Filters Cost

The cost of NuWave OxyPure filters varies depending on the type and quantity of filters. A pack of 5 HEPA/Carbon filters on Amazon costs $249.99 

On the official NuWave website, the HEPA/Carbon filter costs $50, the Ozone filter costs $29.99, the Bio-Guard filter costs $129.99, and the Stainless Steel Pre-Filter costs $39.99

The NuWave OxyPure Smart Air Purifier itself costs $479.94 on the official website.

Nuwave Oxypure Won't Turn On

Nuwave Oxypure Fan Not Working

If the NuWave OxyPure fan is not working, there are a few things to check. 

  • Check filters and filter door installation
  • Ensure correct voltage and outlet
  • Confirm power button on the touchpad panel is on
  • Verify filter slot cover is securely in place
  • Try pressing the “Fan Speed” or “Auto” buttons, then “Timer”
  • If the fan motor shuts down, turn it off and back on

If the fan motor shuts down to protect itself, turn the unit off and then turn it back on. 

The NuWave OxyPure Smart Air Purifier senses air quality and odors and has six levels for each on display. 

The unit’s energy-saving function allows it to remain off until poor air quality is detected.

Once poor air quality is detected, the unit goes into Auto Mode and works until the air quality is back to good air quality, and then it shuts off. 

Clean the exterior with a cloth or paper towel, and use a damp cloth if there is any build-up. 

Do not use harsh abrasives or cleaning pads on any unit part. Clean or change the filters as needed. 

Check Out Our Other Guides:

How To Reset Nuwave Air Purifier & Reset Filter Light

To reset the NuWave OxyPure air purifier, follow these steps:

  • Press and hold either the “RESET FILTER 2″ or “RESET FILTER 4″ button for two seconds to reset the filter indicators.

You can also refer to the owner’s manual for instructions.

How To Set Up The Wifi Connection On The Nuwave Air Purifier 

To set up the WiFi connection on the NuWave air purifier, you can follow these steps:

1. Download the NuWave Connect app on your smart device.

2. Tap the “+” button in the app and select “OxyPure”.

3. Plug in the OxyPure air purifier into a compatible power outlet.

4. Press and hold the pairing mode button until the WiFi light rapidly blinks.

5. In the app, tap the “Finish Network Configuration” button at the bottom of the Add Device page.

6. Pair your smart device with the NuWave product over your home WiFi network to adjust the settings and monitor activity from anywhere in your home

Why Is My Nuwave Air Purifier Power Button Flashing Red?

If you have a NuWave air purifier and notice a flashing red power button, it’s important to determine the cause. Here are some possible reasons:

  • The filter may need to be changed
  • The device may be in pairing mode
  • The device could be dead or malfunctioning

To troubleshoot the issue, it’s recommended to refer to the owner’s manual or contact customer support for further assistance.

Nuwave Air purifier Manuals

Air Purifier ModelManual
NuWave OxyPure ZeroAvailable
NuWave Smart Air PurifierAvailable
NuWave Portable Air PurifierAvailable
NuWave OxyPure ZERO E500Available

Nuwave Oxypure Air Purifier Troubleshooting FAQ

Where Should I Place The Oxy Pure?

Place the NuWave OxyPure air purifier in the room where you spend the most time, 2 feet away from walls or furniture. 

Avoid direct sunlight and heat sources. Keep it on continuously for best results, and replace the filter as needed. 

Please put it in a central location for proper air circulation and filtration based on the room size and air pollution level.

Why Is My Nu Wave Oxy Pure Air Purifier Making a Lot of Noise?

The Nuwave OxyPure air purifier has a 360-degree air intake and senses air quality and odors. It may make noise when removing odors at full fan speed, but this is normal. 

However, according to some customers, the noise level may vary depending on the severity of the odor or air quality issue.

If it makes a lot of noise, it could be due to a clogged filter, an uneven surface, or internal issues. 

How Do I Adjust the Fan Speed On My Nu Wave Oxy Pure Air Purifier?

To adjust the fan speed on the NuWave OxyPure air purifier, use the hardware controls or the mobile app. 

The unit has six fan speeds that can be manually or automatically adjusted based on air quality. 

The unit can automatically engage the fan at speed 3 when level 3 air quality is detected and has an auto-control function that turns the unit off when air quality is good.

irene mills author of freshairdevices


Irene Batres is eager to help others create an indoor allergen-free home. She has years of experience testing out air purifiers, dehumidifiers, and other products designed to help with indoor air quality. Learn more about me.