Rabbit Air Minusa2 Troubleshooting (9 Issues Solved)

  • By: Irene
  • Date: January 10, 2022
  • Time to read: 7 min.
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In this post, we’ll be troubleshooting a Rabbit Air Minusa2.

The Rabbit Air Minusa2 is a very popular and powerful air purifier, but it can be difficult to set up. 

Here we will inform you on how to troubleshoot and get it working correctly.

Let’s jump in…

Rabbit Air Minusa2 Troubleshooting Air purifier

How Do You Use Rabbit Air?

Using your Rabbit Air Minusa2 air purifier is easy. The unit comes with a handy user manual with detailed instructions on how to get started.

To use it, just take it out of the box, install the filters, find the perfect spot where you want to put it, and plug it in. You can use the remote it comes with to turn it on or off, change the settings, and monitor your air quality.

You can also turn it on using the control/display panel on the unit itself.

Adjust the setting as you need, and then let the machine do its job. It’s that easy!

How Do I Set Up My Rabbit Air?

To set up your Rabbit Air Minusa2, you will first need to install the filters.

Note that the filters come packed in plastic bags so they are easy to remove and install.

Remove the front panel of the device by lifting it from the bottom up.

Next, remove the filter case using the handles on its sides.

Unpack all the filters. Put them in the filter case in the following order:

  • Activated carbon filter
  • Customized filter
  • BioGS HAPA filter
  • Medium filter
  • Pre-filter

Now, return the filter case back into the machine. Next, put back the front panel of your Rabbit Air Minusa2 by aligning it with the bottom of the device and press down until you hear a click sound.

Plug the air purifier into a power source, turn it and select your mode. Enjoy clean air!

How Do You Reset A Rabbit Air?

To reset your Rabbit Air Minusa2 air purifier, you will need to first locate the Mode button on the display/control panel. Set the device to Auto mode.

Now press and hold the Mode button for about 5 seconds and then release. Your unit should now be reset.

If you are still having trouble resetting your Rabbit Air, please consult the user manual or contact customer service for further assistance.

How Do I Turn Off The Filter Light On My Rabbit Air?

To turn off the filter light indicator, be sure the unit is on. Now press and hold the mode button for about 5 seconds. The filter light indicator should turn off.

If you are still having trouble turning the filter light off, please consult the user manual or contact customer service for further assistance.

How Often Do You Replace Rabbit Air Filters?

How often you need to replace the rabbit air filter depends on how often you use it and the air quality in your area.

However, RabbitAir recommends that based on 24-hour use, the BioGS HEPA filter should be replaced after every 12 months.

The Carbon filter can be replaced after 12 months of use. The Pre-filter is washable and, therefore doesn’t need to be replaced.

Filters TypeWhen To ReplaceHow Often To CleanFilter Cost
Pre-FilterWashableEvery Month$32.99
Medium12 MonthsNot RequiredIncluded in the filter kit ($105)
BioGS HEPA12 MonthsNot RequiredIncluded in the filter kit ($105)
Customized12 MonthsNot RequiredIncluded in the filter kit ($105)
AC Charcoal12 MonthsNot RequiredIncluded in the filter kit ($105)

How To Replace Filters On the Rabbit Air Minus A2 Air purifier

When the time comes and your filters need to be changed here are some simple steps on how to change out the filters.

  1. First, remove the front panel. You can do this by lifting the paned from the bottom
  2. Remove the filter case from the panel.
  3. Remove the pre-filter and set it aside.
  4. Discard the medium filter and keep the frame
  5. Next, discard the HEPA FIlter
  6. Discard the customized filter and keep the frame
  7. Lastly, Discard the activated charcoal filter
  8. Replace the filters and clean the permanent pre-filter
  9. The first filter to go back into its case is the charcoal-based filter. This is a directional filter. So make sure the side that says front is facing out towards you
  10. Then place the customized filter.
  11. Place the HEPA Filter back in place. Make sure the side front is facing you.
  12. Then place the medium filter back in place
  13. And the last filter to go back in is the pre-filter
  14. Place panel back on and then your air purifier is ready to go back to work

Where To Find Rabbit Air Filter Replacements

There are many places you can find Rabbit Air filter replacements.

We, however, recommend getting them from the company itself. You can order them through their official website.

Amazon also stocks many replacement filters for the Rabbit Air Minusa2. At Amazon, you can read customer reviews and compare different products to find the perfect one for you.

Other online stores such as Walmart, eBay, and Home Depot also stock Rabbit Air filters.

If you have any trouble finding them in stores, be sure to search for the product online.

Rabbit Air Quality Indicator Red What Does It Mean?

If the air quality indicator of your Rabbit Air Minusa2 is red, it means the air is unhealthy.

You may begin experiencing unwanted health effects and people with underlying breathing problems may face more serious health risks.

Rabbit Air Beeping What Does It Mean?

The beeping sound heard on the Rabbit Air Minusa2 is a common noise when something goes wrong.

The beeping may indicate a problem with the filter, UV lamp, or air quality.

It may also be due to an internal fault or a problem with the control panel. If you are having trouble identifying the sounds, contact customer service for more information.

How Do You Clean Rabbit Filters?

It is important to note that the only filter that can be clean in the Rabbit Air Minusa2 is the pre-filter.

You can use a vacuum cleaner with a nozzle to remove any visible dirt on the filter.

Remove the front panel and run the vacuum cleaner along the filter.

If it doesn’t get as clean as you want, you may wash it.

To wash the pre-filter, remove it from the unit and wash it in lukewarm water for up to 3 minutes or until it is sufficiently clean. Rinse it with tap water and use a towel to remove any remaining water on it.

Let it dry for 12-24 hours before putting back in the unit.

Rabbit Air Keeps Turning Off

The unit may keep turning off for various reasons, which include the following:

The plug is loose: Plug the unit into an electrical outlet. Make sure it is securely plugged in.

There’s a problem with your electricity outlet: Check the socket for any problems. If the plug is loose, you may need to get it fixed or replaced by an electrician.

The unit has overheated: The unit turns off automatically if it gets too hot because of overwork. Open up all windows and doors in your home so that there’s enough room for air circulation while running the fan on your unit.

The air filter is dirty: Change the filter if it is dirty or clogged.

You have set the timer incorrectly: The unit will only turn off after you hit the sleep button and select a time to wake up. If your fan does not automatically start, check that you didn’t accidentally select “off” as your desired function for this setting.

This may be difficult to fix if the remote control is not working. Try pressing buttons on your unit itself instead of using the remote to see if that fixes it.

Rabbit Air Minusa2 the Remote Control Doesn’t Work

This could be due to various reasons, including:

Depleted batteries: Replace the batteries with new ones and check if that fixes the problem.

The remote control is not in range: Make sure you are within 30 feet of the unit and that there are no obstructions between the two devices.

You are using an incompatible type of battery: Only use AA batteries for the Rabbit Air Minusa2 remote control.

The remote control is not pointing directly at the air purifier: Point your remote towards the unit to make sure it’s working properly. If you are using a universal remote, check if there are any buttons on it that may be interfering with its performance.

Batteries are not installed correctly: Check the terminals on the batteries and ensure that they are inserted in the correct direction.

The remote control is defective: If you have tried all of the troubleshooting tips and your remote still isn’t working, contact customer service for a replacement.

Rabbit Air Minusa2 Unit Will Not Turn On

If your Rabbit Air Minusa2 is not turning on, it could be because of the following reasons:

The front panel inst securely attached: Check and ensure that the front panel is attached securely to the main unit.

The power cord is not plugged in: Plug the power cord into an electrical outlet and check if the unit turns on.

There’s a problem with your electricity outlet: Check the socket for any problems. If the plug is loose, you may need to get it fixed or replaced by an electrician.

There is a problem with the power cord: Sometimes the power cord can become defective. If this is the case, you may need to get it replaced by an electrician or contact customer service for a replacement unit.

There’s a blown fuse: If there’s a problem with the power supply, it will trip the fuse in your home. Contact an electrician to have this fixed.

Rabbit Air Error Codes

The Rabbit Air Minusa2 features an error code system to help you troubleshoot any problems that may occur with the machine. If you have a problem, check the error code to determine what is going on.

The user manual has a detailed guide on the error codes. You can also contact support if you cannot find the error code you are looking for.

Where to Contact Rabbit Air Minusa2 Consumer Service

You can reach the Rabbit Air customer service team via email: CustomerService@RabbitAir.com or via their toll-free telephone number:888.866.8862.

They are also available on Twitter, Facebook, and Instagram.

Final Thoughts- Rabbit Air Minusa2 Troubleshooting

Troubleshooting your Rabbit Air Minusa2 can be a daunting task, but hopefully, this guide has provided you with some solutions to the most common problems. If you are still having trouble, don’t hesitate to contact customer service for assistance.

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