Rainbow Vacuum Won’t Turn On? (Troubleshooting Guide)

  • Author: Irene Batres
  • Date: September 26, 2022
  • Time to read: 5 min.
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If your Rainbow vacuum cleaner won’t turn on, don’t worry.

Although troubleshooting may sound hard, let me tell you, it is not!

Here is a simple guide to better help you. 

Below, we explore the easiest ways to troubleshoot your rainbow vacuum. And will also walk you through some common causes for this problem and provide solutions. 

7 Steps To Troubleshoot Rainbow Vacuum That Won’t Turn On

Although not all Rainbow vacuums are the same, here are seven steps that may help you turn your vacuum on. 

1. Check the Power Cord

You want to ensure the power cord pins are plugged into the outlet correctly. Is it plugged into a working outlet? If not, plug it in and try again.

If the power cord is plugged in correctly and you’re vacuum still not getting power. Try to plug it into a different outlet to rule out a problem with the outlet itself.

You should also check the cord for any damage. If the power cord is frayed or damaged, it must be replaced with a new one. Check parts and supplies here

2. Check the Switch On The Rainbow Vacuum Cleaner

The Rainbow vacuum cleaner usually has a button switch. Check that switch, and see if it is on. If not, go ahead and turn the switch on.

3. Make Sure The Outlet Switch Is On

Suppose you are using an outlet with a button switch. Ensure that the light is on. If not, turn it on to see if that solves the problem.

4. Check The Gfci-Protected Switch

If the outlet you are using is GFCI protected. Ensure that the light on the reset button is off. If the light is on, press the reset button, and the light should turn off. 

5. Inspect The Hose And Wand

Check to see if the hose is properly connected to the vacuum. If it’s not, connect it in well and try again.

Check for damage or blockages. If something is blocking the hose or wand, or if it is damaged. It could be preventing the vacuum from turning on. 

Go ahead and remove the blockage, if any, and try turning it on again.

If the hose or wand is damaged, you should have it replaced. check for parts and supplies here

6. Reset The Rainbow Vacuum Switch

You may want to try resetting the Rainbow vacuum switch if it still won’t turn on. 

To do this, unplug the vacuum and plug it back in after 30 seconds. Doing this will sometimes clear any problem preventing the vacuum from turning on.

7. Check The Brush Roll

Sometimes, the vacuum won’t turn on if the brush roll is clogged. So, be sure to check the brush roll and clear it of any debris.

8. Call Customer Care

If everything above fails, you need to contact Rainbow’s customer care line for further assistance. 

They will be able to help you troubleshoot the problem and determine if there is a more severe issue.

Please refer to the user manual on the links below if you need further assistance.

Rainbow SRX Rainbow e2 (Black) Rainbow e2 (Silver) Rainbow e2 (Gold) Rainbow eSERIES Rainbow D4

What Does The Red Light Mean On A Rainbow Vacuum?

If there is a solid red light on your Rainbow vacuum, there is an issue with the unit’s blower motor. 

If that is the case, a Rainbow service technician can look at it.

However, if the red light blinks, it could be a problem with the attached accessory or the power cord.

Try unplugging the accessory or power cord and then plugging it back in. If that doesn’t work, you’ll need to contact Rainbow customer care for further assistance.

Is There A Reset Button On A Rainbow Vacuum?

Some Rainbow vacuum models have a reset button that you can use if it isn’t working correctly. 

Look for a small red or black button on the unit’s control panel to find the reset button. Check the owner’s manual for your specific model if you can’t find it there.

Pressing this reset button will sometimes clear any problems and get the vacuum working again. If the reset button doesn’t work, you’ll need to contact Rainbow customer care for further assistance.

Can You Use Rainbow Vacuum Without Water?

Yes, the vacuum will work without water. However, while the vacuum can still work without water, it is not recommended because the Rainbow vacuum uses water to filter the air and trap dirt and dust. Not using water could clog the HEPA filter. 

How To Turn On Rainbow Vacuum Cleaner

Turning on the Rainbow vacuum is usually as simple as flipping a switch. There is usually a switch on the vacuum itself that you need to press to turn it on. So, make sure that this switch is on.

The switch is often located on the control panel of the unit. Check the owner’s manual for your specific model if you can’t find it there.

If the switch is on and the unit isn’t working, check the power cord and see if it’s properly plugged into the outlet. If not, plug it in and try again.

Rainbow Vacuum Keeps Shutting Off

Here are 3 common reasons why your Rainbow vacuum might keep shutting off:

1. There is a blockage somewhere in the unit

If there is a blockage, say, in the hose, wand, or brush roll, then the unit may automatically shut off in order to prevent any damage.

Be sure to check for any blockages and clear them out before trying to use the vacuum again.

2. There is an issue with the power cord or outlet

If there is a problem with the power coming in, then the unit will shut off.

Check that the power cord is properly plugged into the outlet and that the outlet itself is working. If not, you’ll need to contact an electrician to fix the problem.

3. Overheating

When the vacuum’s motor overheats, it can cause the unit to shut off.Be sure to check for any blockages that might be causing the vacuum’s motor to overheat. 

Also, ensure that the vacuum is ventilated correctly and not used for long periods at the time.

4. Internal electrical issues

There may be an issue with the unit’s electrical system. For instance, you could have a problem with the control board, wiring, or switches.

If you suspect an electrical issue, you’ll need to contact a Rainbow service technician for further assistance. Trying to repair it yourself may void your warranty.

If you are wondering how many watts does a vacuum cleaner use per day? Then check out this related post.

Final Thoughts- Why Won’t My Rainbow Vacuum Turn On

There are many reasons why your Rainbow vacuum cleaner might not turn on. Check for common issues, like a blockage or power cord issue. 

It is always best to consult with an authorized Rainbow service technician if you have persistent problems with your unit.

I hope this vacuum troubleshooting guide was helpful.

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irene mills author of freshairdevices


Irene Batres is eager to help others create an indoor allergen-free home. She has years of experience testing out air purifiers, dehumidifiers, and other products designed to help with indoor air quality. Learn more about me.