Winix Air Purifier Troubleshooting (Top 5 Problems) 

  • Author: Irene Mills
  • Date: September 26, 2022
  • Time to read: 7 min.
Affiliate Disclaimer

As an Amazon Associate, we earn from qualifying purchases.

Winix is one of the most efficient air purifiers on the market. Households all over the country are investing in these air purifiers to keep the indoor air in their homes clean.

If you’ve recently invested in a Winix air purifier, you’ve made a good choice.

These purifiers are excellent for getting rid of airborne contaminants like allergens, dust particles, pollutants, and other things you don’t want in the air.

On this page, we’re going to tackle all of your Winix air purifier troubleshooting concerns. We’ll discuss the potential problems you may run into as well as the best solutions.

Keep reading for the best experience with your Winix air purifier.

How To Set Up A Winix Air Purifier

Once you choose the right location in your home to place the Winix air purifier, you’ll need to set it up. This is very easy to do.

Start by installing the filters, your Winix will have 3 filters that need to be installed (True HEPA, deodorization, and pre-filter). You will need to remove the front panel of the air purifier to install the filters.

Once the filters are installed, you will need to plug the air filter in. Press the “Power” button to turn the purifiers on and allow it 30 seconds to cycle and detect the quality of the air in the room.

Once it works through this cycle, you can set the purifier to auto or manual mode to your liking.

How To Reset Filter Light On Winix Air Purifier 

When the filter light comes on, it’s time to replace your filter. Once you replace your filter, you may need to reset the filter light in order for it to go off.

To do this, you will need to press down on the reset button and hold for at least 5 seconds. You will need a thin pointy object, like a bobby pin or paper clip, to hold down on the reset button.

What Do The Colors Mean On My Winix Air Purifier?

One of the features that sets Winix apart from other air purifiers is that they will let you know what the air quality is like in your room so you have a better idea of what you’re breathing in.

The Winix air purifier lets you know how the air quality is by using different colors of lights.

Color-coded LED lights are used in the Winix air purifier as the air quality indicator. This is what each color of light means about the air in your room:

  • Blue- Good
  • Amber/ Yellow- Fair (Not bad, but could be a lot better)
  • Red- Poor

Is Winix PlasmaWave Safe?

There are many airborne contaminants in the air that could be harmful to your immune system, and Winix PlasmaWave used some of the safest technology to neutralize them.

This air purifier can work its magic while emitting very low levels of ozone. That’s why it’s considered one of the safest and effective air purifiers on the market. 

Winix air purifier is one f the safest ways to limit airborne contaminants, such as:

  • Smoke
  • Pollutants
  • Dust particles
  • Pet dander
  • Mold
  • Viruses
  • Bacteria

 Winix Air Purifier Keeps Shutting Off

Always check that your Winiz air purifier is securely plugged into the outlet. If it has been loosely plugged in, it may shut itself off.

Once you check that, you should also confirm that you didn’t set the air purifier to sleep mode by mistake. It’s very common for people to accidentally put their air purifiers in sleep mode when using the “Mode” function.

In this situation, all you need to do is press Mode again to get out of it.

When you press Mode, you can switch between different settings, such as low, medium, high, auto, and sleep.

Set it back to auto or your desired strength.

How Do I Clean My Winix Air Sensor?

Winix 5300-2 Air Purifier with True HEPA, PlasmaWave and Odor Reducing Carbon Filter,Gray

Once your Winix air purifier gets to work cleaning your indoor air, it’s bound to get a bit gunked up. To get the sensor cleaned, you will need to remove the front panel and filter.

We recommend using a vacuum or a soft brush to remove any dust and dander that has built up on the sensor.

You should also remove the pre-filter and rinse it under hot water to give it a thorough clean. Only use warm water, and never use soap, detergent, or other types of cleaner on the pre-filter.

Always allow it at least 24 hours to dry before putting it back on your Winix air purifier.

Winix Air Purifier Won’t Turn On?

If the Winix air purifier is not turning on, always check the power cord first. Make sure it is not loose and is securely connected to a power outlet. You should also make sure the outlet it is plugged into is working properly.

The main reason why a Winix air purifier won’t turn on is because of the power rating.

This rating is how much electricity is needed to operate the air purifier. When you determine the power outlet of the air purifier, make sure it is plugged into an outlet that is capable of providing that amount of power.

For this reason, you should avoid using power bars and extension cords to provide power to your Winix air purifier.

Winix Keeps Going Into Sleep Mode

While the Winix air purifier is one of the most efficient air purifiers available, it can be very frustrating for users when it gets stuck in sleep mode.

If this happens to you, power off your air purifier and unplug it from the outlet. Wait for a few minutes before plugging it back into the wall.

When you turn the air purifier back on, allow it to stay in sleep mode for at least 5 minutes. You should then be able to set it to a different mode.

Winix C545 Fan Not Working

If the C545 fan is not working, it is likely that you need to replace the filters. When your Winix air purifier’s filters get clogged up, it prevents the fan from working at full strength.

If the dirty filters are left in the device, they could lead to the 545 fans not working. 

When clean filters are put back into the air purifier, the C545 fan should begin to work again. 

Winix Air Purifier Two Lights Blinking

If you notice two lights blinking on your Winix air purifier, this is not a good sign. The unit is malfunctioning and you will be unable to troubleshoot this problem.

In this event, you will need to return the air purifier to the manufacturer and find out about a warranty replacement.

How Does Winix Measure Air Quality?

Winix has smart technology that is able to detect particles and other volatile organic compounds in the air using sensors.

There is an AQI in the air purifier that will be able to scale the air quality in a detected range. When you set the air purifier to a specific setting the fan will correlate to create good quality air.

However, when the Winix air purifier is in auto mode, the fans will adjust themselves according to the AQI’s air quality reading. 

Winix Air Quality Indicator Stays Blue

If the indicator on your Winix air quality stays blue, then this is a good sign. It means the air inside where the air purifier is located is good quality.

Ideally, you want the indicator on your Winix air quality to stay blue. If you live in a smoke-free home and keep it clean, you may not have trouble keeping the light blue.

Winix Air Quality Indicator Stays Red

If the indicator on your Winix air purifier stays red, you should replace the air filters as soon as possible. After changing the filters, reset the air purifier.

Hold the reset button down for 5 seconds until you hear a beep. This should turn the red light off.

If it doesn’t work, you may need to unplug the air purifier for a few minutes, plug it back in, and try the reset button again.

Winix Error Code 02

The Winix error code 02 is something you likely won’t come across with the Winix air purifier.

The new technology uses color LED lights to let you know when something is wrong with the air quality or the filters need to be changed.

Final Thoughts- Winix air purifier troubleshooting

Investing in a Winix air purifier is a great decision for any household.

The technology in this air purifier is safe and very effective. This air purifier is very easy to use, which makes finding the right troubleshooting solution a breeze for users. The color indicators make it very easy to determine what your Winix needs.

For the best performance of your Winix air purifier, always change the filters regularly and keep the sensor clean.

This is very important because ignoring the maintenance could lead to a malfunction. When you take care of your Winix air purifier, it will take care of your indoor air quality.

Looking For Air Purifier Guides?

If you’re looking for more air purifier resources, consider checking out our other posts on air purifiers.

irene mills author of freshairdevices

(writer & chief editor)

Irene Mills is eager to help others create an indoor allergen-free home. She has years of experience testing out air purifiers, dehumidifiers, and other products designed to help with indoor air quality. Learn more about me.